real life case studies
Real claims case studies
No matter how big or small your wedding is, here are some examples of real life claims:
One bride hung her dress too close to a light fitting and the dress was scorched – we replaced the front panel
Wedding marquees can be the target of thieves – one wedding marquee we insured was broken into just before the wedding. The marquee heaters were stolen and the cake was knocked to the ground – we paid for replacement heaters and urgently repaired the cake
For one unlucky couple, their wedding rings, shoes and bridesmaids clothing were accidentally taken to the tip – we replaced the rings and clothing including express courier delivery for the shoes so they would be there for the big day!
You can rely on us to be there for you at every step of the claims process. Our philosophy is to treat each customer the way we would like to be treated ourselves: with integrity, empathy, promptness, fairness and expertise. This approach underpins our tradition of integrity and honesty – which are at the heart of everything we do.
"Making a claim with Ecclesiastical is simplicity itself. Most insurance companies make it complicated and awkward!"
