claims highlights
99% customer satisfaction - with 93% being either very or extremely satisfied with our claims service*
a fair and honest claims service - 98% of brokers were satisfied with the fair way we settle claims*
customers have the choice to either repair or replace using our chain of high quality, approved suppliers; use their own supplier; or we may pay in cash
Immediate advice and guidance available to brokers and customers regarding any claim, by experienced claims staff using our electronic workflow system.
* Source: 2007 Claims Satisfaction Survey
