claims guides
To support customers and ensure they understand the claims process, we’ve designed a number of easy-to-read guides informing them of what they can expect from us, and when they can expect it.
These guides cover:
Property claims
Motor claims
Subsidence claims
Personal accident claims
Public and employers liability claims
Your rights and duties when making a claim for personal injury – guide designed for third party claimants
The role of the loss adjuster
All guides carry the prestigious Crystal Mark for clarity approved by the Plain English Campaign.
