claims service
Our claims department aims to:
provide a dedicated claims handler from start to finish
give immediate and meaningful responses to all notifications within 1 working day of receipt
respond to all other correspondence within five working days
make payments within 4 days of customer agreement
If you would like to discuss any claim, then please telephone our Claims Department on 0845 603 8381
If you have any suggestions on how we could improve our service to you, or if you are not satisfied with the way we have dealt with a claim and require a copy of our complaints procedure, please contact:
Claims Manager
Ecclesiastical Insurance Group
Beaufort House
Brunswick Road
Gloucester
GL1 1JZ
Email: claims@eigmail.com
