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Making a claim

We understand how very difficult it must be for the victim or survivor to report or discuss abuse.  There are a number of agencies and helplines, many of which operate 24/7, that can offer you advice and support.  For details of organisations that can help please see the further information and contacts section at the bottom of this page.

If you, or someone you know, want to make a PSA claim against an organisation or someone who has represented it, we strongly advise you to seek advice and guidance from an independent solicitor.  Making a claim is a legal process, and a specialist solicitor can guide you through that process.  The Law Society lists lawyers and their areas of expertise here.

If the organisation against which you want to make a claim is insured by Ecclesiastical, please be aware that you cannot make your claim directly to us – it must be made to the organisation directly and include a number of key facts.* Again, an independent solicitor can advise you on how to make your claim to the organisation concerned.

*You can find out more about the claims process here.

Ecclesiastical Insurance Group plc (EIG) Reg No 1718196. Ecclesiastical Insurance Office plc (EIO) Reg No 24869. Ecclesiastical Life Ltd (ELL) Reg No 243111. Ecclesiastical Financial Advisory Services Ltd (EFAS) Reg No 2046087. Ecclesiastical Underwriting Management Ltd (EUML) Reg No 2368571. E.I.O. Trustees Ltd Reg No 941199. EdenTree Investment Management Ltd (EIM) Reg No 2519319. All companies are registered in England at Beaufort House, Brunswick Road, Gloucester GL1 1JZ. EIO and ELL are authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Firm Reference Number 113848 (EIO) and 110318 (ELL). EFAS and EIM are authorised and regulated by the Financial Conduct Authority. Firm Reference Number 126123 (EFAS) and 527473 (EIM). EUML is an appointed representative of EIO who is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Firm Reference Number 402228.