claims service
Our claims department aims to:
provide a dedicated claims handler from start to finish
give immediate and meaningful responses to all notifications within 24 hours of receipt
respond to all other correspondence within five working days
make payments within 4 days of customer agreement.
If you’d like to discuss your claim, please call our Claims Department on 0845 603 8381.
If you have any suggestions about how we could improve our service, or if you’re not satisfied with the way we have dealt with a claim and would like information about our complaints procedure, please contact:
Claims Manager
Ecclesiastical
Beaufort House
Brunswick Road
Gloucester
GL1 1JZ
Email: claims@eigmail.com
