More than just insurance

We have links to key organisations in the charity sector to support our offering with a range of advice, support services and risk management tools.

Client benefits

  • Tailored insurance for registered UK charities, community interest companies, social enterprises and voluntary not-for-profit organisations that operate for the benefit of the community.
  • Trustee cover included as standard and options for covers including cyber cover, reputational risks and professional indemnity. 
  • Access to a range of helplines including risk advice, PR crisis and media assistance, legal advice and counselling service as standard.
  • In-house teams can provide risk management guidance and advice at no additional cost. 
  • Quick and efficient service from our award-winning claims team1
Specialist staff with many years of experience in the charity sector


Broker benefits

  • We provide specialist cover for everything from community groups, advice centres, animal shelters and charity shops to grant funders and charitable trusts. View our risk appetite.
  • Access to experienced regional underwriters with autonomy to make decisions.
  • All of our services are in-house with underwriting, claims, survey and servicing all based in our UK regional teams.
  • For risk queries, we give you and your client access to our risk advice line, for information on anything from asbestos to fireworks displays.

Product highlights

Our policies can be built around the needs of your client, choose from cover including:
  • Property damage for buildings and contents 
  • Business interruption including for donations and grants 
  • Employers’ liability including volunteers 
  • Public and products liability 
  • Trustees’ and management liability 
  • Loss of registration/licence
  • Reputational risk 
  • Cyber insurance. 

1Insurance Times Claims Excellence Awards 2018