Marketing Specialist (200324)

  • Location: Gloucester
  • Duration: Fixed Term for 12 months
  • Working hours: 35 hours per week, Monday to Friday
  • Application end date: 10/09/21

About the role

To plan, implement and deliver marketing projects and provide general marketing support across all media, including production of literature. The role also includes print management and copy-writing responsibilities within a Financial Conduct Authority (FCA) regulated environment.

Key accountabilities

  • Plan and coordinate production and delivery of marketing projects, communications and technical product collateral including literature production.
  • Ensure co-ordination with website content and systems/folders are updated when delivering new or updated collateral.
  • Print management to get documents to market.
  • General administrative duties such as data cleaning and proof reading, etc.
  • Ensure adherence to agreed processes including FCA compliance processes.
  • Liaison with printer and internal stakeholders where required.
  • Support with planning, scheduling and internal communications.
  • Trouble-shoot logistical or quality issues to conclusion.
  • Ensure outputs meet the guidelines of the various brands, are technically correct and compliant with FCA, Funeral Planning Authority, Advertising Standards Authority and other regulations.

Key performance indicators

  • Projects/jobs processed and delivered in line with agreed processes including compliance processes, and quality standards, agreed print specifications and within timescales/SLAs and budget.
  • Campaign communications delivered to agreed ROI/budgets.
  • Evidence of positive feedback from team, suppliers and funeral directing firms on working style/approach.
  • Evidence of effective issue resolution if required.

Knowledge, skills and experience

  • Previous experience and proven track record in delivering marketing campaigns and literature production. 
  • Experience of marketing projects and communications programmes in an FCA-regulated industry.
  • Excellent attention to detail and proof reading skills.
  • Excellent written communications kills including grammatical accuracy and ability to adapt written approach to the format, including copy-writing and editing skills.
  • Proven planning, organisational and project management skills. 
  • Excellent stakeholder management and relationship building experience. Strong influencing skills.
  • Excellent customer service skills.
  • Excellent multi-tasking skills.
  • Strong communication skills, both verbal and written.
  • Willingness and ability to support colleagues and achieve collective wisdom in the team.
  • Ability to adapt approach to suit requirements.