Guidance for churches during COVID-19

02 April 2020

Keeping churches, cathedrals and all our church customers protected during the COVID-19 pandemic.

Following the closure of our offices in line with Government advice, I am pleased to say that our Gloucester-based staff have successfully transitioned to working from home. You and your teams should continue to contact us in the usual way and there are no changes to our telephone numbers or other methods of contacting us. This applies both for customer enquiries, underwriting matters and claims.
Please rest assured we are committed to continuing to provide the highest level of service and support to our customers in these difficult times.

Managing temporarily closed churches and other church properties during the COVID-19 pandemic

With the advent of the COVID-19 pandemic in the UK and government advice on avoiding social contact to combat the spread of the virus, churches and other church properties will be temporarily closing.
Buildings, whether temporarily closed or permanently unoccupied can be at greater risk from the likes of arson, antisocial behaviour such as vandalism or squatters, theft, and escape of water.    

Please click here to access our guide to the key ways in which you can help protect your church and other properties whilst they are temporarily closed as a consequence of the COVID-19 outbreak.  

Want to know more?
You can access our library of wider risk management guidance for churches here.

Useful sources of information

To help our church customers who require further information or have concerns about managing this risk, we have compiled this information to signpost other websites that may be of help to you.
  • Government advice
Up to the minute advice from the government can be found here. This includes information on the current situation, guidance on how to protect yourself and travel information.
  • NHS advice
Information and support are available here.
  • Church of England
Information and guidance on managing the risk has been provided by the Church of England.
These are uncertain times and we do not underestimate the scale of the challenge for us all in managing the risk from this virus. We will continue to share updates and information that we feel will be useful to churches at this time, and if you are an existing customer and do not currently subscribe to our email newsletter. You can sign up here to receive all updates direct to your inbox.
We would also encourage you to continue to monitor and follow the latest government advice, as the situation is evolving rapidly. 
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Useful links