Case study
Charity cyber attack
Cyber attacks are a common risk and any organisation, regardless of size or complexity, could be a target.
Flooding at Vicarage
08 November 2017
When flooding strikes, it’s not just the damp that can ruin the contents of your home. The sheer force of the water can move and destroy furniture too.
That’s exactly what happened to the Reverend Keith Teasdale’s vicarage in Carlisle after the rivers Eden, Petteril and Caldew burst their banks in December 2015.
Restoring what matters
“The kitchen looked like a bombsite,” explains Keith.
Five feet of water had torn through the house, causing devastation on its way. When Keith contacted Ecclesiastical, we made sure that the loss adjuster was with him the very next day to check the extent of the damage and begin the process of repairs.
Ecclesiastical’s claims specialists also visited Reverend Teasdale’s home to offer him support and reassurance.
During the visit it became clear that some of the furniture was clearly beyond repair.
Accepting this fact, Reverend Teasdale had only one concern – he was determined not to lose a treasured Victorian sideboard which had been in the family for generations. So he asked the Ecclesiastical team to see if there was any way of restoring this family heirloom.
Everyone who has been supporting us has been very good, the claim has gone so well that people have even asked us which insurer we were with!
With access to expert craftspeople and restorers, the Ecclesiastical team managed to arrange for a specialist repairer based in Cornwall to assess and restore the sideboard to its former glory.
In addition to repairing the treasured heirloom, the Ecclesiastical team has been doing everything in its power to make life easier for Reverend Teasdale and his family while they are temporarily living away from their home parish.