Make a claim
If you need to claim, our award-winning claims team are here to help.
0345 603 8381
|Criminal damage & theft|
|Broken glass |
We will send you a renewal pack within 21 days of your renewal date. It will have details of your renewal premium, any changes to the policy wording and cover, and a reminder of what you have told us, so you can update us if anything has changed.
If you pay by Direct Debit, your policy will automatically renew, you only need to contact us if your circumstances have changed. If you wish to amend or cancel your policy please contact us by calling the phone number 0345 777 3322 before your renewal date.
If you pay by any other means, please note, we don’t auto-renew. You can renew your policy by calling the phone number 0345 777 3322. If you choose not to renew, your cover will end when your existing policy expires.
Please note - calls to 03 numbers are typically charged at no more than local rate.
1 Winner of the Personal Lines Claims Team of the Year award and Customer Care Individual award Insurance Post Claims and Fraud Awards 2020