Managing risk during COVID-19

27 March 2020

Making sure everyone remains safe, whilst ensuring the resilience of your organisation during the COVID-19 pandemic.

These are uncertain times and we do not underestimate the scale of the challenge for us all in managing the risk from this virus. We understand that in making sure everyone remains safe, whilst ensuring the resilience of your organisation, you are having to take unprecedented steps to achieve this.

Business continuity

We have developed a simple, business continuity self-assessment.  This should help you highlight some of the issues that you may need to consider to help manage disruption caused by the disease outbreak.

Temporarily closed premises

Given the circumstances, it may be necessary for some premises to temporarily close for a period of time. Further information on the steps you need to take to ensure they remain safe is available here.

Want to know more?

You can access our library of wider risk management guidance here.

Useful sources of information

To help customers and brokers who require further information or have concerns about managing this risk, we have compiled this information to signpost other websites that may be of help to you.

Government advice

Up to the minute advice from the Government can be found here. This includes information on the current situation, guidance on how to protect yourself and travel information.

NHS advice

Information and support is available here.

Health and safety

Resources for employers are signposted by the Health and Safety Executive on their latest information and advice page
As organisations look to different working models for continuity, they also have useful guidance on homeworking and working alone.  

For church customers

Information and guidance on managing the risk has been provided by the Church of England, the Methodist Church, the Baptist Union of Great Britain, the Church in Wales and the Scottish Episcopal Church.

Need to contact us?

For advice on risk management issues: either call us on 0345 600 7531 (Monday to Friday, 09.00 to 17.00 - excluding bank holidays) or you can email us at