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Brokers ... Consumer duty in practice

Consumer Duty – getting your business ready

Watch our webinar recording with compliance advisers RWA Business Consultancy.

Discover the principles, actions, and best practice examples that make up the FCA Consumer Duty responsibilities, which came into force on 31 July 2023. 

This webinar recording will help you:

  • Learn about how Ecclesiastical is adhering to regulatory requirements.
  • Understand the implications for your business relating to Consumer Duty implementation.
  • Plan implementation that achieves and measures good outcomes for customers.
  • Identify how to embed the requirements of the duty into your existing processes, procedures, and day-to-day operations.
  • Gain insights into best practices from practical applications.

Check the latest updates on Consumer Duty from Ecclesiastical

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If you’d like to explore more about Consumer Duty and the final preparations you should make, then email UKGI and RWA Business Consultancy at helpline@ukgigroup.com or info@ukgigroup.com

Contact us

Find your nearest regional office

Email: information@ecclesiastical.com

Broker support

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Find out more

Check out our Consumer Duty podcast

It explains what the Consumer Duty regulations demand from brokers.

What does Consumer Duty mean for brokers?

This guidance is provided for information purposes and is general and educational in nature and does not constitute legal advice. You are free to choose whether or not to use it and it should not be considered a substitute for seeking professional help in specific circumstances.

Accordingly, Ecclesiastical Insurance Office plc and its group companies (“Ecclesiastical”) and RWA Compliance Services Ltd, shall not be liable for any losses, damages, charges or expenses, whether direct, indirect, or consequential and howsoever arising, that you or any third party suffer or incur as a result of or in connection with your use or reliance on or action taken (or not taken) by any other party, caused by that or any other person’s use of or reliance on the information provided in this guidance, except for those which cannot be excluded by law.

In viewing the guidance, you acknowledge that over time the information provided may become out of date and may not constitute best market practice, that it is subject to change and new editions may be issued to incorporate such changes and that Ecclesiastical and RWA Compliance Services Ltd have no duty to provide such changes.

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