Cholderton House, a large privately-owned Grade II* listed manor house, was built in 1690 and has been the home of the Cornelius-Reid family, its current owners, for 35 years.
A dramatic fire swept through all three floors and the roof. At the height of the fire, 12 fire engines worked on the house; local roads were closed for safety.
Experience and empathy
That very same day, within hours, a Technical Property Claims Manager was on site, personally looking after Mrs Cornelius-Reid.
Aware of the practical and emotional needs faced by families in such situations, essentials such as clothes, cash, and a credit card were arranged with immediate effect.
The Ecclesiastical team took control, arranging alternative accommodation nearby. From a place of security and comfort, Mrs Cornelius-Reid, along with her three children, was able to consider the future for Cholderton House.
Making the decision to preserve their heritage
- A specialist team was appointed to include:
- An architect specialising in the heritage field
- Mechanical and structural engineers
- Quantity surveyors
- And organisations such as Historic England, to ensure continued Grade II* listing.
Keys to success at Cholderton House
- Valuation accuracy
- Heritage experience
- Specialist architectural appointment
- Access to skills and materials
- Client empathy
- Immediate action