E-scooters, electric bikes and hoverboards

These devices are typically powered by lithium-ion batteries and charged using a cable plugged into a 13amp wall socket. If they are not used properly, get damaged or are overcharged, they can become unstable, leading to the battery and device catching fire and releasing toxic smoke.

To reduce the likelihood of an incident developing, we recommend the following measures:

• It is important to follow the manufacturer’s instructions when charging your device. Never use charging equipment that isn’t compatible with the make of your e-scooter, e-bike etc.
• Always buy your charging equipment from a reputable retailer or directly from a manufacturer. They perform rigorous tests to ensure their products meet UK safety standards. This will ensure that the battery charging commences at the right level and ceases before overcharging occurs.
• Do not use a battery that has signs of damage, has received a sharp blow, has been dropped, or is in poor condition. Replace it with a new one compatible with your device.
• Batteries should not be left to charge unattended overnight or when your home is unoccupied.
• You should avoid leaving items continually on charge after the charge is complete. Unplug battery chargers when not in use.
• Ensure you frequently check your charging cable for wear and tear and replace it if any damage is evident.
• If you are charging from a 13A mains socket in your home, ensure the wiring in your property has been checked prior to doing so. Old wiring may not cope with the demand from charging your device.
• Think carefully about where to charge the device. It may be convenient to use the hall or entrance lobby to your house, but make sure you can safely exit your home should an incident occur.
• No flammable or combustible material should be within 2 metres of the charging point.
• You should ensure that the charging area is covered by a combination smoke/heat alarm.
• Consider purchasing a lithium battery fire extinguisher, designed to help tackle lithium-ion battery fires.