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Claims Award winning claims

Award-winning claims service

If you need to make a claim, please call us as soon as you can so we can advise you of the next steps. Our award-winning claims team will be on hand to help.

Story of a claim – Protecting and restoring churches

Having protected the nation’s Anglican churches for more than 135 years, we understand all too well the specialist care and attention that is needed to restore them in the event of a loss. Hear from our customers about what you can expect from our dedicated, award-winning claims team if the worst should ever happen.

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Story of a claim - Restoring a piece of history

Restoring a heritage property after a loss can present some unique challenges, all in a day’s work for our experienced and award-winning claims team. Hear from one of our customers about their personal story.

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95% claims satisfaction

Ecclesiastical Property Claims Customers 2025, responses from 540 customers who had their claim settled

Make a claim

If you need to claim, our award-winning claims team is here to help.

0345 603 8381

24 hours a day, 7 days a week

Awards and accreditation

Claims case studies - the moment of truth

Case study

Felsted school fire

A devastating fire at the start of the school summer holidays reduced Follyfield Boarding House to rubble. Within hours, 61 pupils and staff were homeless.

Case study

Rebuilding Cholderton House

Restored from the brink to a family home.

Case study

Restoring a medieval treasure

The Merchant Adventurers’ Hall is one of York’s medieval treasures and now operates as a museum and venue for special events.

Case study

Rising from the ashes

Rebuilding the historic Church of the Ascension in Lower Broughton, Salford following a major fire.

Case study

St Thomas Church spire comes crashing down

The story of how St Thomas' church spire was painstakingly restored and reinstalled following a six-month project costing thousands of pounds.

Case study

Restoration at Worcester Cathedral

100mph winds tore part of one of the tower's pinnacles from the Northeast corner of the Cathedral tower.