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Solving complaints and being responsive to the specific needs of your membership underpin good service. Why? Because the true measure of good service is how you deal with the challenges.
We all know the importance of product relevance and knowing your customer. As with all good products, making sure it’s right for your audience is the single most important thing you can do. Fundamentally this comes down to understanding what it is that a given cohort of schemes customers need.
Partnerships between insurers and brokers built on mutual passion, expertise and the same values remain the key to the successful growth and development of any scheme.
What makes a given scheme the envy of the market? It’s a big question. But first, some important context.
Building your book of schemes clients undoubtedly is different to how you might prospect and pipeline your open market targets.
In our recent broker survey, 45% of brokers who are already placing schemes or thinking of doing so consider it to be a growth area*. But how do you pitch a scheme idea to an insurer? What is it that your potential partners need to know? Here are 5 quick considerations for that first meeting with an insurer.
Learn how greener churches can protect the earth, reduce outgoings and encourage a more sustainable future for their communities.
The insurance valuation of fine art by great artists, whether historical or contemporary, is not a simple assessment. It’s a process that’s sensitive to context, circumstance and history which covers the journey and the story behind each piece.
Unexpected events pose a perpetual threat to your clients’ fine art items or collections - from theft, fire and water damage to accidental mishap and damage in storage, transit or display. That’s why ensuring that your clients have all risks worldwide cover which can be tailored to their individual circumstances is central to providing protection and peace of mind.
We’ve been running our annual Ecclesiastical Broker Wellbeing Survey since 2019 to identify key broker mental health trends.
It’s fantastic to see so many new artists’ work coming to the fore all over the globe, and how the role of buying and selling fine art is evolving to attract new audiences.
An in-depth research report exploring the immediate and emerging risks in education today.