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Media centre ... Jeremy Trott

Jeremy Trott

Claims Director

About Jeremy

Jeremy has worked in insurance for over 25 years, holding various roles across underwriting, sales, innovation, and claims. Starting as an underwriter at Commercial Union, Jeremy progressed through a variety of underwriting and account management roles before taking over running the Aviva sales and underwriting team in Maidstone in 2003.

He moved across to Allianz in 2006 to run both the local Sales and underwriting and Small business team before taking his first head office role in Innovation and Strategy in 2009. He did this for 3 years before joining claims as the Claims operations manager for Allianz – running 5 sites, including their offshore site in Trivandrum in India. After 8 years in this role and nearly 15 years at Allianz, he has recently joined Ecclesiastical as their Claims Director.

Jeremy is also heavily involved at the CII, having sat on the Claims Faculty for 6 years before taking on the Chair in 2017. In 2019, as the faculty moved into the Society of Claims Professionals, he became its first Non-Executive Director.

Jeremy is passionate about strong customer service and employee advocacy, looking to use technological enhancements to improve both!

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News articles

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News

Global risks – why schools must look up and out

Many of your school clients would be forgiven for thinking a global risk happening far away, is of no concern to them locally. However, think COVID, extreme weather, fuel prices – and suddenly, the world seems a far smaller place.

News

Meet Geoff Turner, Broker Distribution Director

Find out more about his role and reflections from BIBA 2026

News

Claims, compassion and the invisible load on brokers

Our latest article explores the claims process and why broker resilience matters.

News

Meet Dave Carey, Managing Director Intermediary

Find out more about his role and expectations for BIBA 2026

News

Meet the team - Natasha Baugh

A behind‑the‑scenes look at how our Claims Relationship Manager works directly with brokers to make day‑to‑day claims handling smoother, faster and more collaborative.

News

A year defined by our people and the impact we make together

Richard Coleman shares his reflections on Ecclesiastical's 2025 results.

News

Ecclesiastical Insurance Office plc announces results for the year ended 31 December 2025

Ecclesiastical (“Ecclesiastical” or “Ecclesiastical Insurance Office plc”), the specialist insurance group*, today announces its full year results for 2025.

News

Why the Gracechurch Service Quality Marque matters

You may have noticed the wave of insurance organisations on LinkedIn this month proudly sharing their Gracechurch Service Quality Marque (SQM) achievements - us included.

News

Claims team cracks down on fraudsters

Claims specialists at Ecclesiastical Insurance saved over £3million challenging fraudulent claims during 2025.

News

Ecclesiastical’s claims service makes it five in a row

Ecclesiastical has been recognised for excellence in claims handling by independent consultancy Gracechurch for the fifth year in a row.

News

Andy Levens joins Ecclesiastical from Allianz

Ecclesiastical Insurance has appointed Andy Levens as new Northern Regional Underwriting Manager. 

News

Burst pipes warning as freezing weather bites

Ecclesiastical is urging customers to take steps to prevent burst pipes following Storm Goretti and subsequent yellow warnings from the MET Office for freezing weather.