They were struggling with their existing Business Continuity Plan and didn’t feel it was fit for purpose should a significant disruption occur. The plan was confusing; some elements were unclear, staff were struggling to use the plan, and it was incomplete and out-of-date.
Step-by-step support package
Ecclesiastical’s specialist ERM Consultants responded with a support package which included a Business Continuity Management (BCM) workshop to help the Senior Leadership team build confidence and understanding, along with the development of a new Business Continuity Plan using a more simplified, tried and tested approach.
BCM workshop
Two ERM Consultants from Ecclesiastical went on site to facilitate a BCM Workshop with the Senior Leadership team which focused on:
- Developing their knowledge and understanding of Business Continuity Management and how the new Business Continuity Plan would work in practice
- Guiding the school in undertaking a Business Impact Analysis to identify Critical Services, response Strategies and Action Plans which would formulate the foundation of the Business Continuity Plan.
New BCM plan
Two further virtual half-hour meetings were held with key members of staff in IT and Facilities Management to gather further details supporting the completion of action plans.
Ecclesiastical issued an initial draft of the new BCM Plan to the school, including key observations with further areas for consideration to strengthen and finalise the plan.
How did this help the independent school?
The new plan is up-to-date, easy to use, and follow, in case an incident occurs. The Senior Leadership team felt confident that the plan was based on credible scenarios and the school would now be in a position to effectively respond, keep critical services going during a disruption, and recover to normal operations as soon as possible.
"What you covered in 3 hours would have taken us months! Thank you for all your support. We definitely feel more confident with our plan."