Electric bikes

Electric bikes are powered by lithium-ion batteries. They can become unstable due to improper use, damage, or overcharging, leading to the battery and device catching fire and releasing toxic smoke.

To reduce the likelihood of an incident, we recommend the following:

• Follow the manufacturer’s instructions when charging your device. You should never use charging equipment that isn’t compatible with the make of your e-bike.
• Always buy your charging equipment from a reputable retailer or directly from a manufacturer. They perform thorough tests to ensure their products meet UK safety standards. This will ensure the battery charges at the right level and ceases before overcharging.
• Do not use a battery that has signs of damage, has received a sharp blow, has been dropped, or is in poor condition. Replace it with a new one compatible with your bike.
• Batteries should not be left to charge unattended overnight or when your home is unoccupied.
• Avoid leaving items continually on charge after the charge is complete.
• Unplug battery chargers when not in use.
• Ensure you frequently check your charging cable for wear and tear and replace it if any damage is evident.
• If you are charging from a 13A mains socket in your home, ensure the wiring in your property has been checked before doing so. Old wiring may not cope with the demand from charging your device.
• Think carefully about where to charge the bike. It may be convenient to use the hall or entrance lobby to your house, but make sure you can safely exit your home should an incident occur.
• No flammable or combustible material should be within 2 metres of the charging point.
• You should ensure that the charging area is covered by a combination smoke/heat alarm.
• Consider purchasing a lithium battery fire extinguisher, designed to help tackle lithium-ion battery fires.

If you have an Ecclesiastical home insurance policy, your e-bike can be covered as part of your contents. If it’s worth more than £750, you will need to let us know, and there are some precautions to take.

When storing your bike at home, lock your bike to a permanent fixture in a secure shed, garage, or outbuilding.

When using your e-bike away from home, make sure you use a high-quality lock and learn how to lock your bike properly.

Read more in our bicycle article