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Specialist heritage insurer Ecclesiastical has launched the Heritage Barometer 2020 to help heritage organisations consider the risks and opportunities of embracing technology.
The Ecclesiastical Heritage Barometer 2020 explores the top risks within the heritage sector and focuses in more detail on the digital risks facing heritage organisations. The Barometer presents the opportunities and challenges of using technology in the sector and provides case studies and best practice.
The Heritage Barometer is the latest in a series of sector insights from Ecclesiastical, combining independent research with specialist knowledge from the insurer and heritage sector experts.
Research undertaken by the insurer identified lack of funding, increasing costs, and maintenance and repair of heritage buildings as the top three concerns for the sector in the short, medium and long-term.
A lack of digital skills in the sector is an increasing concern over time with less than one in three agreeing their heritage organisation has the skills to keep pace with changes driven by technology.
|Top five short-term concerns (1 year)||Top five long-term concerns (5 years)|
During the coronavirus lockdown, without physical visitors, heritage attractions have had to act fast to develop digital experiences to engage audiences. Certain parts of the sector have had to accelerate their adoption of technology in very challenging circumstances.
The Ecclesiastical Heritage Barometer 2020 found four in five respondents said technology is fundamental to the running of their organisations.
Improving the visitor experience and attracting new visitors were the top two areas where it was felt technology could have the biggest impact for the sector in the future.