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How are you really?

Expert-led mental wellbeing resources, guidance, and insights to support brokers and their teams.

Download the report Take the Broker Stress Check

Understanding Broker Mental Wellbeing 2026

Drawing on insights from our latest broker wellbeing survey, the Broker Mental Wellbeing Report explores the causes of workplace stress, the impact on individuals and businesses, and the practical steps organisations can take to create healthier, more resilient workplaces.

Download the report

Take a few minutes to check in with yourself

Building on the findings from our Broker Mental Wellbeing research, we've worked with behavioural psychologist Dr Simon Moore to develop the Broker Stress Check. 
 
This free, confidential, self-assessment is designed to help you better understand how you're managing workplace pressure and identify factors that may be affecting your wellbeing. 
 
The tool combines evidence-based questions and visual prompts and can to provide you with a personalised snapshot of your current stress levels, resilience and overall wellbeing. 

What you'll receive

  • Personalised wellbeing insights based on your responses
  • A better understanding of your current stress levels
  • Practical guidance and tips to help manage workplace pressures
  • An opportunity to reflect on your wellbeing and resilience

 

Take the Broker Stress Check

Learn more with Psychologist, Dr Simon Moore

Understanding optimism

While generally a positive personality trait, low and high levels of optimism can lead to experiences of work anxiety.

More about optimism

Understanding authenticity

The extent people feel able to act in a way that is genuinely aligned with their values and internal sense of self. 

More about authenticity

Understanding ambiguity

A psychological pressure point that shapes how we interpret unclear situations and changing demands.

More about ambiguity

Understanding adaptability

The ability to adjust your thinking, behaviour and approach when situations change.

More about adaptability

"Brokers play a vital role in supporting clients through uncertain and challenging circumstances. Our research shows the pressures many people are experiencing, but it also highlights the positive difference organisations can make when wellbeing is prioritised. By creating supportive environments, we can help build a more resilient insurance industry for everyone."

Dr Simon Moore, Chartered Psychologist & Behaviour Scientist

More on mental health and wellbeing

Supporting broker wellbeing goes beyond understanding the challenges. We provide practical tools and guidance to help individuals and businesses build healthier, more resilient workplaces.

Available resources include:

Insight

Can work be good for your mental health and wellbeing?

What promotes and protects good mental health in the workplace?

Insight

Managing stress for better health, happiness and a stronger business

Stress is a subject that is relevant to all of us - and particularly so after all that we have experienced in the last few years.

10 ways to develop your resilience

Even one small change, applied consistently, compounds resilience over time.

Stress and resilience

Inspirational speaker Chris Moon and former Ecclesiastical Commercial Director, Adrian Saunders, explore a thoughtful perspective on how we can better connect with our wellbeing, recognise our stress triggers, build resilience and support those around us.

Training

The art of being brilliant

Unlock the secrets of positive psychology.

Beat the blues - avoid burnout

Watch our webinar recordings with Claire Russell, Founder of Mental Health in Business, to beat the blues, manage stress and avoid burnout.

What does a successful Mental Health Strategy look like?

There isn’t a one-size-fits-all approach, every organisation is different. It's important that the workplace wellbeing strategy is aligned with the overall culture of the organisation – otherwise it will feel out of place and like a box ticking exercise.

News

Brokers report less stress

Industry faces growing wellbeing divide and generational shift.

Newsletter

Meet Andy Henner, Interim Claims Director

Find out more about his role and his relationship with brokers.

Insight

The real cost of a bad day in the leisure sector

David Hounsell, Principal Risk Management Consultant at Ecclesiastical, explains the leading causes of casualty claims in the sector and outlines the steps business owners can take to help prevent incidents.

News

Leadership changes at Ecclesiastical Insurance

Senior leadership changes within its UK General Insurance business, reflect the group's continued commitment to developing talent from within and strengthening its specialist expertise.

Newsletter

Meet Paul Franklin, Risk Management Regional Manager

Paul leads a team of Risk Management Surveyors within the Central Region.

Insight

Protecting heritage in a warming world

Jo Whyman, Director of Risk Management at Ecclesiastical explains how climate change is creating a new challenge for those who steward our historic buildings.

Home insurance

How to protect your home, garden and pets in extreme heat

Even everyday objects, like a mirror on a window sill, can become unexpected ignition sources during extreme heat.

Newsletter

Global risks – why schools must look up and out

Many of your school clients would be forgiven for thinking a global risk happening far away, is of no concern to them locally. However, think COVID, extreme weather, fuel prices – and suddenly, the world seems a far smaller place.

Newsletter

Meet Geoff Turner, Broker Distribution Director

Find out more about his role and reflections from BIBA 2026

Health & safety and protecting people

Battery Energy Storage Systems (BESS)

Battery Energy Storage Systems (BESS) are becoming increasingly popular as we move towards renewable forms of energy for buildings.

Insight

Can work be good for your mental health and wellbeing?

What promotes and protects good mental health in the workplace?

Newsletter

Claims, compassion and the invisible load on brokers

Our latest article explores the claims process and why broker resilience matters.

Newsletter

Meet Dave Carey, Managing Director Intermediary

Find out more about his role and expectations for BIBA 2026

Risk management

Guidelines on caring for fine art

Preventing everyday damage to fine art when on display, in storage or in transit.

Fundraising

List of grant funders for churches

A list of the top funders that support churches and are currently offering grants. Search to find potential grants for your church.

Newsletter

A year defined by our people and the impact we make together

Richard Coleman shares his reflections on Ecclesiastical's 2025 results.

Newsletter

Meet the team - Natasha Baugh

A behind‑the‑scenes look at how our Claims Relationship Manager works directly with brokers to make day‑to‑day claims handling smoother, faster and more collaborative.

Building services

Managing risks with solar panels

Solar panels can help reduce energy costs and cut carbon emissions. They only require daylight, rather than direct sunlight so they work even on a cloudy day.

News

Ecclesiastical Insurance Office plc announces results for the year ended 31 December 2025

Ecclesiastical (“Ecclesiastical” or “Ecclesiastical Insurance Office plc”), the specialist insurance group*, today announces its full year results for 2025.

Newsletter

Why the Gracechurch Service Quality Marque matters

You may have noticed the wave of insurance organisations on LinkedIn this month proudly sharing their Gracechurch Service Quality Marque (SQM) achievements - us included.

Insight

Ecclesiastical Heritage Index

The Ecclesiastical Heritage Index (EHI) is the first of its kind and is exclusive to Ecclesiastical customers. It tracks the cost of materials and labour associated with buildings of traditional construction to reduce the risk of underinsurance.

News

Claims team cracks down on fraudsters

Claims specialists at Ecclesiastical Insurance saved over £3million challenging fraudulent claims during 2025.

Insight

Managing stress for better health, happiness and a stronger business

Stress is a subject that is relevant to all of us - and particularly so after all that we have experienced in the last few years.

News

Ecclesiastical’s claims service makes it five in a row

Ecclesiastical has been recognised for excellence in claims handling by independent consultancy Gracechurch for the fifth year in a row.

News

Andy Levens joins Ecclesiastical from Allianz

Ecclesiastical Insurance has appointed Andy Levens as new Northern Regional Underwriting Manager. 

Building works

Keeping historic and listed buildings well maintained

When it comes to historic and listed buildings, the importance of regular maintenance can’t be overstated.

News

Burst pipes warning as freezing weather bites

Ecclesiastical is urging customers to take steps to prevent burst pipes following Storm Goretti and subsequent yellow warnings from the MET Office for freezing weather.

News

Slips and trips warning for churches as cold snap bites

As wintery weather draws in, specialist insurer Ecclesiastical is urging churches to carry out essential maintenance to ensure visitors stay safe.

Insight

Outbuildings are as important as the main property

Crime, theft, and targeted attack continue to be amongst the greatest concerns for high-net-worth clients.

Home insurance

Protect your home in winter

Reduce the risk of damage from cold and wet weather with some simple home maintenance checks.

News

David Hockey appointed Director of Schemes and Partnerships

Ecclesiastical Insurance has appointed David Hockey as its new Director of Schemes and Partnerships.

Insight

Neat profits or sour aftertaste? The whisky market un-casked

Whisky isn’t only a drink; it can also be seen as a lucrative investment opportunity. But is it easy to swallow, or could it leave a nasty aftertaste?

Risk management

Bells and ringers

Church bells are often associated with a call to worship and are a regular reminder of the connectedness of us all.

News

Festive underinsurance risk reminder

Ecclesiastical is urging high-net-worth individuals to make sure their collections aren’t underinsured.

Health & safety and protecting people

Working at height advice for churches

Preventing falls and injuries when working at height.

Health & safety and protecting people

Young people in churches

Young people are an important part of any church community, and their participation is actively encouraged.

Security

How to secure and manage a vacant property

Some simple steps can limit the risk of damage to unoccupied property.

Health & safety and protecting people

Hire out your heritage building safely

Letting out your historic building for events can provide much-needed revenue, but it also introduces new risks. Careful planning can help you keep things safe and secure.

Security

Roof protection systems for churches

Protecting your church from metal theft.

Events

Church events

Responsibilities, planning, and frequently asked questions for your church events.

Building works

Construction (Design & Management) Regulations for churches

Maintenance, refurbishment, and restoration work are common at many places of worship.

Building services

Lightning advice for churches

Tall buildings attract lightning and for centuries, the spires of churches have dominated the skylines making them particularly vulnerable to lightning strikes.

Security

Reducing the risk of church metal theft

Theft of metal from churches is both costly and damaging. Here’s how to reduce the risk at your church.

Health & safety and protecting people

Church risk assessments

Keeping people at your church safe involves thinking about what might cause harm and the precautions you can take to prevent it.

Health & safety and protecting people

Safety signs in churches

Safety signs warn of hazards or indicate fire evacuation routes, fire doors, first aid kits and more.

Security

Church security

It's important to understand the risks churches face and how best to secure them.

Health & safety and protecting people

Church lifting equipment

Any lifting equipment at your church needs to be safe to use.

News

Ecclesiastical tops Fairer Finance table for 22nd time

Ecclesiastical has retained its top spot in the Fairer Finance Home Insurance league table for a record twenty-second time and remains the UK’s most trusted home insurance provider.

Corporate Responsibility

We all belong - Women in Finance Charter

We’re proud to have been one of the original signatories of the Women in Finance Charter, backing its mission since day one in 2016.

Events

Getting your church ready for Christmas

With special events and services, extra visitors and festive decorations, it can take a little extra planning to keep everyone safe.

News

Firework safety warnings issued

Ahead of Bonfire Night, specialist insurer Ecclesiastical is warning the public to make sure they take steps to ensure a safe event.

Environmental & weather

Preventing burst pipes

The cost and inconvenience caused by a burst pipe can be considerable. A small fracture can release gallons of water, damaging your property and contents.

Security

Heritage security - smash and grab attacks

Protect your property against smash-and-grab attacks.

News

Museums urged to take steps to prevent crime following Louvre theft

Ecclesiastical is encouraging museums to review their security precautions to protect valuables following the high-profile smash and grab theft from Paris’ Louvre Museum.

Security

Closed churches

Whether due to parish reorganisation or declining attendance, unoccupied churches require careful planning and proactive management.

Security

Fire safety, fire risk assessments and arson defence

Prevent fires before they happen with help from our fire safety guidance.

Cyber security

Digital technology and risks to your church

Understanding the risks with digital technology and how to manage them.

Health & safety and protecting people

Creating an emergency plan for your church

An emergency plan enables your church to react to and recover from a crisis effectively, so you can continue your mission and planned activities as soon as possible.

Fire safety

Electrical installations - high net worth homes

During the period, 2020-2025, around 32% of the domestic fire losses reported to Ecclesiastical were electrical in origin.

Environmental & weather

Staying safe in cold weather

Winter brings its own unique risks and hazards, but careful maintenance and risk management can help prevent property damage and injury.

Fire safety

Electrical inspections and safety

Despite increasingly high standards, fires caused by faulty electrical wiring and equipment are still very common.

Building works

Risks and benefits - constructing contemporary school buildings

Watch our 10 minute videos with John Melbourne, Principal Risk Management Surveyor.

Environmental & weather

Flood safety for churches

Flooding can cause inconvenience and heartache for your church and community.

News

Broker wellbeing

Stress levels are at an all-time high, but brokers have tools to cope with everyday pressures

Fire safety

Dry powder extinguishers

Caution is required when using dry powder extinguishers. In the wrong environment, they can cause unintended damage.

Events

Tower tours

Hosting tower tours is a great way for more people to enjoy the splendour of your church, and can help you raise vital funds.

Health & safety and protecting people

A guide to good tree management

Trees bring beauty, shade and natural diversity to any landscape, but they can also present hazards. Careful management is key.

Security

A guide to unoccupied church buildings

Managing an unoccupied church building.

Health & safety and protecting people

Visits and outings

Keeping people safe during visits and outings.

Health & safety and protecting people

Managing volunteers: Health and safety

How to protect the safety of volunteers including health and safety legislation, typical hazards and how to manage the risks.

Health & safety and protecting people

Work equipment

Generally, any equipment which is used by staff at work is considered to be work equipment.

Building works

Work on wet systems

Work carried out on wet systems provides an additional hazard during building works, construction projects or routine maintenance.

Security

The UK digital upgrade, are you prepared?

On 31 January 2027, the Public Switched Telephone Network (PSTN) will be shut down, and landline telephone services will transition to a fully digital platform.

Security

Protect your school from metal theft

Metal on roofs, gates and pipes is a growing target for thieves. Here’s how to protect your school from metal theft.

Security

Security

How to manage security risks.

Security

Protecting public artwork and exhibits

Reduce the risk of damage by reviewing your security arrangements regularly and taking a few simple, sensible steps.

Fire safety

E-scooters, electric bikes and hoverboards

E-scooters, electric bikes and hoverboards all come with rechargeable batteries. 

Risk management

Protect your clients from underinsurance

As trusted advisors, brokers play a key role on protecting clients from underinsurance.

Health & safety and protecting people

Hiring and letting of school buildings

Hiring out school buildings can provide a useful income stream, but it needs to be carefully managed.

Fire safety

Safe use of candles

We know using candles is an important part of worship - just remember to take the regulations and common sense into account. Simple precautions should mean that candles are used safely. 

Health & safety and protecting people

Telephone masts on church roofs and premises

Soaring anywhere between 30 and 100 metres, the church tower is often the tallest structure around.

Health & safety and protecting people

Hazardous substances in churches

Most common hazardous substances like bleach, weedkillers, petrol and dusts are only harmful when they are not used properly.

Fire safety

Heated seat cushions in churches

Essential fire safety tips for heated seat cushions in church settings.

Building works

Building works

Are your premises undergoing repairs, maintenance or an extension? Here’s what you need to know.

Security

Lockdown procedures in schools

Serious threats are very rare, but when they do happen, they can be difficult to predict and hard to handle. A sensible lockdown plan can help your school prepare for the worst and minimise risk to students and staff.

Building services

Protecting your property from water leaks

A water leak can cause a significant amount of damage to your property, especially if it goes unnoticed.

Environmental & weather

Using infrared heating in your church

Many church communities are trying to reduce their carbon emissions to help tackle climate change. In this article, we’ll explore factors to consider when looking at infrared heating technology.

Security

Internal fraud

Unfortunately, fraud does happen, even in church settings, but you can take simple steps to reduce your risk.

Events

Bonfire and firework display safety

Public firework displays are enjoyable and spectacular events. However, organisers need to ensure that they are safe occasions too.

Enterprise Risk Management

ERM risk register template

Managing risk effectively means having the right tools in place. That’s why we’ve created a Risk Register Template - a practical, easy-to-use Excel spreadsheet designed to help you identify, assess, and manage potential threats. 

Enterprise Risk Management

Business continuity - Why it matters

Business continuity is all about keeping your organisation running smoothly when unexpected events occur.

Enterprise Risk Management

How to form an ERM working group

Embedding ERM into your culture requires the right individuals driving the process.

Fire safety

Sprinkler systems

Sprinklers are a simple and effective part of fire protection systems in commercial and domestic buildings. Here’s what you need to know.

Fire safety

Fire in heritage buildings

Heritage properties give us unique challenges when it comes to fire protection.

Home insurance

Fire safety advice in the home

Knowing your home’s fire risks and taking a few simple precautions can greatly reduce the likelihood and impact of a fire.

Health & safety and protecting people

Legionella

Legionellosis is a collective term for diseases caused by legionella bacteria including the most serious Legionnaires’ disease.

Health & safety and protecting people

Accidents and first-aid

If someone becomes ill or is injured on your premises, immediate first-aid assistance must be provided. This can save lives and prevent minor injuries from becoming major ones.

Environmental & weather

Managing risks with living walls

Living walls, often referred to as green walls or vertical gardens, help create sustainable buildings and can be extremely attractive. But the possibility of increased fire risk needs to be considered.

Health & safety and protecting people

A guide to people on church premises

An overview of your responsibilities for looking after people who visit your church premises.

Environmental & weather

How to manage rising energy costs and power cuts

High energy costs mean many individuals and organisations are looking to find cheaper ways to heat and light their properties.